This Privacy Policy explains how GoCar Mykonos collects, uses, and protects information submitted through our website. By using our website and making a car hire booking request, you agree to the terms described on this page.

Who We Are

GoCar Mykonos is an online car hire platform that helps travellers compare rental cars from several local rental partners in Mykonos. Bookings are accepted only through our website. After completing a reservation, customers receive booking details, pickup information, and supplier instructions by email.

Information We Collect

When you use our website, we may collect information that is necessary to process your car hire booking, respond to your questions, and provide customer support. This may include:

Your full name.
Email address.
Phone number or WhatsApp contact, if provided.
Pickup and drop-off location.
Rental dates and times.
Selected vehicle category or booking preferences.
Driver age, licence experience, or other rental-related details, if required by the supplier.
Payment-related confirmation details, where applicable.
Messages or requests sent through contact forms or email.

We may also collect basic technical information such as browser type, device type, IP address, pages visited, and general website usage data. This helps us improve website performance, security, and user experience.

How We Use Your Information

We use your information only for legitimate business purposes connected with car hire booking, customer service, and website operation. Your information may be used to:

Process and confirm your car rental booking.
Send booking confirmation and pickup details by email.
Share necessary booking details with the selected local rental partner.
Contact you regarding your reservation, changes, cancellation, or support request.
Check availability and rental conditions for your selected car.
Improve our website, booking process, and customer communication.
Prevent fraud, misuse, or unauthorised activity.
Comply with legal, accounting, or regulatory requirements where applicable.

Sharing Information with Local Rental Partners

GoCar Mykonos works with local car hire partners in Mykonos. To complete your booking, we may share the necessary reservation details with the local rental provider responsible for your selected vehicle. This may include your name, contact details, rental dates, pickup location, vehicle choice, and relevant driver information.

We only share information that is required to arrange your rental car, confirm availability, prepare the handover, and provide customer support related to your booking.

Online Bookings and Payments

All reservations are accepted only through our website. Depending on the selected offer, a booking may require online payment, partial payment, or payment at pickup. Payment processing may be handled by secure third-party payment providers. We do not store full card numbers or sensitive payment authentication details on our website.

Payment conditions, deposit rules, cash payment availability, card requirements, and insurance options may vary depending on the selected car and local rental partner. Customers should review the terms of the selected offer before confirming a booking.

Email Communication

After placing a booking, you may receive emails related to your reservation. These emails may include booking confirmation, pickup address, rental instructions, supplier details, cancellation information, or customer support replies.

We may also reply to messages sent through our website contact forms or directly by email. We do not use your email address for unrelated communication without a valid reason or your consent.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality, remember basic preferences, analyse traffic, and understand how visitors use the website. Cookies are small files stored on your device by your browser.

You can manage or disable cookies through your browser settings. Please note that some website features may not work properly if cookies are disabled.

Data Storage and Security

We take reasonable technical and organisational measures to protect customer information against unauthorised access, loss, misuse, disclosure, or alteration. However, no online system can be guaranteed to be completely secure.

Your booking information is kept only for as long as needed to manage your reservation, provide support, meet legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location and applicable data protection laws, you may have the right to request access to your personal information, ask for corrections, request deletion, object to certain processing, or ask for a copy of the data we hold about you.

To make a privacy-related request, please contact us through the contact details provided on our website. We may need to verify your identity before processing certain requests.

Third-Party Links

Our website may contain links to third-party websites, services, maps, payment providers, or local partner resources. We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before submitting personal information.

Children’s Privacy

Our car hire services are intended for adults who are legally able to enter into a rental agreement. We do not knowingly collect personal information from children. If you believe that a child has submitted personal information through our website, please contact us so we can review and remove it where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or business operations. The updated version will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact GoCar Mykonos through the contact details available on our website.